Impressum / Legal Notice
Website Operator
Marstek-EU (marstek-eu.com) is an online store operated by:
E2C B.V.
Aploniastraat 33
3084 CC Rotterdam
Netherlands
Company Registration
Chamber of Commerce (KVK): 65432231
VAT Number: NL 856 109 745 B02
EORI Number: NL 856 109 745
Contact Information
Customer Service Email: info@e2c-shop.com
Website: https://marstek-eu.com
Managing Director
Managing Director: Xiaocong Yan
Responsible for Website Content
Responsible for website content pursuant to applicable laws:
E2C B.V.
Aploniastraat 33
3084 CC Rotterdam
Netherlands
Business Activities
Marstek-EU is an online renewable energy storage retailer operated by E2C B.V., specializing in the sale and distribution of Marstek energy storage products, including:
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Home energy storage batteries
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Plug-and-play battery storage systems
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Balcony solar energy storage solutions
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Energy monitoring accessories
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Compatible battery accessories and related equipment
E2C B.V. is the legal entity responsible for sales, customer service, order fulfillment, and applicable warranty obligations.
Liability for Website Content
The content of this website has been prepared with reasonable care and is regularly reviewed.
However, Marstek-EU and E2C B.V. do not guarantee the completeness, accuracy, reliability, or timeliness of the information provided, except where required by applicable law.
Information on this website is provided for general informational purposes only and does not constitute professional engineering, electrical, installation, legal, tax, or financial advice.
Customers should consult qualified professionals where necessary.
Nothing in this notice excludes or limits mandatory statutory consumer rights.
Liability for External Links
This website may contain links to external third-party websites.
Marstek-EU and E2C B.V. have no control over the content of external websites and are not responsible for third-party content except where liability is imposed by applicable law.
Responsibility for linked websites generally remains with their respective operators.
Copyright Notice
Unless otherwise stated, original content, text, graphics, website design elements, and materials displayed on this website are protected by applicable copyright and intellectual property laws.
Unauthorized copying, reproduction, distribution, modification, or commercial use of protected materials without the relevant rights holder's permission is prohibited, except where permitted by law.
Marstek product names, trademarks, logos, and product images remain the intellectual property of their respective owners.
The use of third-party trademarks on this website does not imply ownership of those trademarks by E2C B.V.
Product & Technical Disclaimer
Battery storage systems and related electrical products sold through Marstek-EU contain electrical components that must be installed and operated in accordance with manufacturer instructions and applicable local regulations.
Where professional installation is required, installation must be carried out by appropriately qualified personnel.
Marstek-EU does not provide engineering certification, electrical approval services, or official grid authorization services.
Customers should verify local compliance requirements and product compatibility before installation and operation.
Nothing in this section limits statutory product conformity rights or other mandatory consumer protections.
Consumer Complaints & Dispute Resolution
Customers with questions, complaints, or disputes regarding purchases made through Marstek-EU may contact E2C B.V. using the contact information provided above.
E2C B.V. will handle customer complaints in accordance with applicable Dutch and European consumer protection laws.
Participation in alternative dispute resolution procedures is subject to applicable legal requirements and any relevant commitments made by E2C B.V.
Applicable Law
This website and its legal notices shall be governed by the laws of the Netherlands.
Mandatory consumer protection rights under applicable European laws remain unaffected.
Changes to This Legal Notice
E2C B.V. reserves the right to modify or update this Impressum / Legal Notice when necessary.
Updated versions become effective upon publication on the website, without affecting rights or obligations that cannot lawfully be changed retroactively.